Crowd Guru

Other Microtask  

Germany-based microtask platform. Crowd Guru does not offer a “self service” platform; all projects are managed by an employee.

Worker Reviews

: not rated : not rated : not rated : not rated : not rated

We have not yet surveyed workers on this platform.

Terms of Service

Rejection: negative rating Change: negative rating Warranty: negative rating Client Contact: positive rating Worker Contact: positive rating

Rejection: negative rating
Change: negative rating
Warranty: negative rating
Client Contact: positive rating
Rejection: positive rating
Registered Workers
Over 45,000 worldwide (2017)
Workers Are...
  • Self Employed
Payment Model
  • Payment per task
Languages
German
Signed Code of Conduct
Yes
Official Company Name
Crowd Guru GmbH
Year Founded
2008 (as "SMS Guru")
Headquarters Location
Berlin, Germany
Subsidiaries
None known
Management
Hans Speidel, CEO; Carsten Mehle, CTO
Investors
Müller Medien; IBB Beteiligungsgesellschaft mbH; Richmond View Ventures; Wellington Partners; Christian Vennemann
Number of Employees
About 15
Transaction Volume
Unknown
Job Volume
Unknown
Official Website
http://crowdguru.de
Worker Websites
No known worker websites.
Tips: websites@faircrowdwork.org
Platform Overview

Crowd Guru is a Berlin-based “managed services” microtask platform. That is, it is a platform for microtasks where clients cannot simply post tasks directly to the platform. Rather, clients work with platform operators, who turn clients’ projects into tasks suitable for crowd workers to complete via the platform.

  • Quick Facts
    Registered Workers
    Over 45,000 worldwide (2017)
    Workers Are...
    • Self Employed
    Payment Model
    • Payment per task
    Languages
    German
    Signed Code of Conduct
    Yes
    Official Company Name
    Crowd Guru GmbH
    Year Founded
    2008 (as "SMS Guru")
    Headquarters Location
    Berlin, Germany
    Subsidiaries
    None known
    Management
    Hans Speidel, CEO; Carsten Mehle, CTO
    Investors
    Müller Medien; IBB Beteiligungsgesellschaft mbH; Richmond View Ventures; Wellington Partners; Christian Vennemann
    Number of Employees
    About 15
    Transaction Volume
    Unknown
    Job Volume
    Unknown
    Official Website
    http://crowdguru.de
    Worker Websites
    No known worker websites.
    Tips: websites@faircrowdwork.org
  • Platform Details

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  • Platform History

    The company was founded in 2008 as “SMS Guru”, with a completely different business model. (Customers paid a few Euro to have questions about any topic answered over SMS.) When smartphones obviated SMS Guru’s business model, the company moved to crowdsourcing.

  • Business Model

    The company negotiates prices individually with clients. The company manages workers; unlike on “marketplace” platforms, workers do not come directly into contact with clients.

  • Worker Classification

    Workers are self employed.

  • Jobs and Clients
    • Writing (text for SEO, product descriptions, general content)
    • Sales research (contact information for potential clients, etc.)
    • Transcription
    • Data processing:
      • Classification of products, companies, photos, etc.
      • Tagging of photos, videos, texts, and products
      • Review of user-generated content (e.g., for content violating community rules)
      • Data entry from scans, photos, screenshots, websites, and documents
    Example Clients

    Visual Meta; Sixt Rent a Car; idalab; Scondoo GmbH; Trusted Shops.

  • Work Process

    According to the Crowd Guru website, the work process have five main steps:

    • The client gives Crowd Guru the task
    • A Crowd Guru project manager turns it into microtasks for distribution to workers
    • Workers do the microtasks
    • Crowd Guru checks the quality and returns the result to the client
    • The client pays per task after the work is done
  • Worker Reviews

    We have not yet surveyed workers on this platform.

  • Terms of Service Check

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    Ability to Refuse Payment Rejection: negative rating
    Nonpayment is possible if the time limit is exceeded.
  • Change to Terms of Service: Change: negative rating
    Can be changed unilaterally by the platform at any time. Effect on projects in progress is unclear.
  • Warranty Warranty: negative rating
    Worker is allowed to improve work if it does not meet the satisfaction of the client.
  • Contact with Employers Client Contact: positive rating
    No prohibition.
  • Contact with Workers Rejection: positive rating
    No prohibition.

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