AppJobber is a “place-based microtasking” platform, meaning that clients use the platform to find workers in particular places who are willing to complete place-based tasked for a (usually small) fee. Tasks often include taking photos of things in particular places, for example in-store displays, product prices, or infrastructure such as parking structures.
- Registered Workers
- "Hundreds of thousands" throughout Europe (2017)
- Workers Are...
- Self Employed
- Payment Model
- Payment per task
- Signed Code of Conduct
- Official Company Name
- wer denkt was GmbH
- Year Founded
- Company founded 2010; platform launched 2011 (company operates other platforms as well)
- Headquarters Location
- Darmstadt, Germany
- Other platforms operated by AppJobber parent wer denkt was GmbH include "Mängelmelder", used by city governments to enable citizen reporting of infrastructure problems; "Bürgerhaushalt", a citizen budget planning platform; and "Regalpreis", a service for checking store prices.
- Dr. Tobias Klug, Dr. Robert Lokaiczyk, Sven Mayer, Fausta Iarussi
- Number of Employees
- At least 9
Parent company wer denkt was GmbH (German for “Who Thinks What”) is a spin-off from the Multimedia Communications Lab at the Technical University of Darmstadt. The company also operates several online “citizen participation” platforms as well as “Regalpreis” (literally “Shelf Price”), a service based on AppJobber that allows clients to check in-store prices of goods, usually within 24 hours.
The platform charges the client a percentage of the task paid to the worker for each task, on the order of 40 to 50 percent.
Workers are self-employed.
Jobs and Clients
General types of jobs:
- Check map data
- Take a picture in a particular place
- Compare prices
- Check that a given company exists at a given address
- „Mystery shopping“ / Evaluate service provision in a given store
- Check marketing, product placement, or promotional material for a given product in a given store
- Check business hours
- Market research (e.g. surveys delivered via phone)
Example jobs from Frankfurt, Germany, and surrounding area, 2.-3. December 2015:
- Take photos of parking structures, €1,00 each
- Check vehicle (€3,00)
- Check construction site, €1,00
- Visit and rate clothing outlets, €3,00
- Check the speed limit, €1,00
- Check the direction of traffic flow, €1,00
TomTom (navigation data); Deutsche Bahn; Deutsche Telekom; Sony.
Clients post and price tasks, including a briefing and any necessary photos or other files, to the platform. Workers use the mobile phone app to find, choose, and complete jobs (i.e., taking and submitting photos). Clients may reject (decline payment for) unsatisfactorily submitted work, but workers may appeal rejections. Workers are not assigned jobs but may open the app at any time and pick jobs that interest them.
We have not yet surveyed workers on this platform.
Ability to Refuse Payment Rejection: positive ratingRejection is allowed, but workers may contest rejection. Platform operator makes a final and binding decision.
Change to Terms of Service: Change: positive ratingTerms can be unilaterally changed by platform operator.
Warranty Warranty: negative ratingPlatform states that rejected work may be improved, but the worker's right to improve rejected work is not protected explicitly in the Terms.
Contact with Employers Client Contact: positive ratingNo prohibition.
Contact with Workers Rejection: positive ratingNo prohibition.