AppJobber

Platform Overview

AppJobber is a “place-based microtasking” platform, meaning that clients use the platform to find workers in particular places who are willing to complete place-based tasked for a (usually small) fee. Tasks often include taking photos of things in particular places, for example in-store displays, product prices, or infrastructure such as parking structures.

• Quick Facts

  Registered Workers

  "Hundreds of thousands" throughout Europe (2017)

  Workers Are...

  • Self Employed

  Payment Model

  • Payment per task

  Languages

  German

  Signed Code of Conduct

  Yes

  Official Company Name

  wer denkt was GmbH

  Year Founded

  Company founded 2010; platform launched 2011 (company operates other platforms as well)

  Headquarters Location

  Darmstadt, Germany

  Subsidiaries

  Other platforms operated by AppJobber parent wer denkt was GmbH include "Mängelmelder", used by city governments to enable citizen reporting of infrastructure problems; "Bürgerhaushalt", a citizen budget planning platform; and "Regalpreis", a service for checking store prices.

  Management

  Dr. Tobias Klug, Dr. Robert Lokaiczyk, Sven Mayer, Fausta Iarussi

  Investors

  Unknown

  Number of Employees

  At least 9

  Transaction Volume

  Unknown

  Job Volume

  Unknown

  Official Website

  http://appjobber.com

  Worker Websites

  No known worker websites.

  Tips: websites@faircrowdwork.org

• Platform Details

  Collapse All Expand All

• Platform History

  Parent company wer denkt was GmbH (German for “Who Thinks What”) is a spin-off from the Multimedia Communications Lab at the Technical University of Darmstadt. The company also operates several online “citizen participation” platforms as well as “Regalpreis” (literally “Shelf Price”), a service based on AppJobber that allows clients to check in-store prices of goods, usually within 24 hours.

• Business Model

  The platform charges the client a percentage of the task paid to the worker for each task, on the order of 40 to 50 percent.

• Worker Classification

  Workers are self-employed.

• Jobs and Clients

  General types of jobs:

  • Check map data
  • Take a picture in a particular place
  • Compare prices
  • Check that a given company exists at a given address
  • „Mystery shopping“ / Evaluate service provision in a given store
  • Check marketing, product placement, or promotional material for a given product in a given store
  • Check business hours
  • Market research (e.g. surveys delivered via phone)

  Example Jobs

  Example jobs from Frankfurt, Germany, and surrounding area, 2.-3. December 2015:

  • Take photos of parking structures, €1,00 each
  • Check vehicle (€3,00)
  • Check construction site, €1,00
  • Visit and rate clothing outlets, €3,00
  • Check the speed limit, €1,00
  • Check the direction of traffic flow, €1,00

  Example Clients

  TomTom (navigation data); Deutsche Bahn; Deutsche Telekom; Sony.

• Work Process

  Clients post and price tasks, including a briefing and any necessary photos or other files, to the platform. Workers use the mobile phone app to find, choose, and complete jobs (i.e., taking and submitting photos). Clients may reject (decline payment for) unsatisfactorily submitted work, but workers may appeal rejections. Workers are not assigned jobs but may open the app at any time and pick jobs that interest them.

• Worker Reviews

  We have not yet surveyed workers on this platform.

• Terms of Service Check

  Collapse All Expand All

  Ability to Refuse Payment Rejection:positive rating

  Rejection is allowed, but workers may contest rejection. Platform operator makes a final and binding decision.

• Change to Terms of Service: Change:positive rating

  Terms can be unilaterally changed by platform operator.

• Warranty Warranty:negative rating

  Platform states that rejected work may be improved, but the worker's right to improve rejected work is not protected explicitly in the Terms.

• Contact with Employers Client Contact:positive rating

  No prohibition.

• Contact with Workers Rejection:positive rating

  No prohibition.